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	<title>KPIs Archives - Sha&#039; Cannon</title>
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	<description>THE Fractional Chief Executive Officer (COO)</description>
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		<title>Key Data To Drive Your Small Business Revenue</title>
		<link>https://shacannon.com/data/</link>
		
		<dc:creator><![CDATA[shacannon]]></dc:creator>
		<pubDate>Mon, 13 Oct 2025 10:42:12 +0000</pubDate>
				<category><![CDATA[Growth]]></category>
		<category><![CDATA[KPIs]]></category>
		<guid isPermaLink="false">https://shacannon.com/?p=5340</guid>

					<description><![CDATA[<p>The post <a href="https://shacannon.com/data/">Key Data To Drive Your Small Business Revenue</a> appeared first on <a href="https://shacannon.com">Sha&#039;  Cannon</a>.</p>
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				<div class="et_pb_text_inner"><p style="text-align: justify;">Data is the truth serum of your business. It shows what’s really working, what’s quietly costing you money, and what needs to change before things stall out. Every number in your business tells a story but not every story matters equally. If you can’t track everything, then the goal is to track what actually moves the needle. When you know the right numbers, you can tell whether you’re losing, stalled, coasting, or growing. That’s the difference between guessing your way to success and engineering it. Data-driven decisions don’t just help you grow better, they help you grow faster, because they highlight reality and give clarity to your next move.</p>
<p style="text-align: justify;"><strong>Marketing.</strong> Introducing yourself to new people is how your business walks into new rooms and introduces itself with confidence. It’s not just about posting online or being seen. It’s about being seen <em>where it matters most.</em> This stage is all about expanding your presence into the spaces your ideal clients already occupy, whether that’s digital, professional, or community-driven. When your brand shows up in the right environments, it naturally builds trust and curiosity before you ever make a pitch for your offer. The more your audience recognizes your name, your voice, and your message in those aligned spaces, the more magnetic your business becomes. Marketing done right creates awareness that compounds. It positions your brand as a familiar, credible option long before a buying decision even crosses someone’s mind.</p>
<p style="text-align: justify;"><strong>Qualified Leads.</strong> Once your business is visible, the next step is discernment: knowing who’s simply curious and who’s genuinely considering a purchase. This stage is about identifying alignment, not just attention. Qualified leads are the people who not only see your message but feel it, who recognize that what you offer fits what they need right now. This is where the energy of your marketing starts to crystallize into real value. Here’s the truth: marketing’s job isn’t just to make noise. It’s to pull in people who could buy. The right marketing doesn’t chase attention; it earns it from the right audience, the ones who resonate with your message and see themselves in your solution. This stage is about visibility with purpose. Because if you’re showing up everywhere but converting nowhere, your problem isn’t exposure, it’s alignment.</p>
<p style="text-align: justify;"><strong>Sales Conversion.</strong> The moment of truth that reveals whether your message, offer, and audience are truly in sync is sales. This stage isn’t about pressure or persuasion. It’s about positioning. When someone has already shown interest and connection to your offer, the sales process simply tests how well your business communicates value and delivers confidence in the transformation. If qualified leads aren’t becoming paying clients, the issue isn’t visibility; it’s clarity in messaging. Sales performance tells you whether your business is easy to buy from, whether your promise feels believable, and whether your structure supports conversion. At its core, sales data doesn’t just measure success, it exposes the truth about how well your business turns opportunity into outcome.</p>
<p style="text-align: justify;"><strong>Lifetime Value.</strong> This is the stage where real revenue is raised; the part of the business that transforms momentum into stability. Lifetime value is about depth, not volume. It measures how well your business sustains relationships, delivers ongoing results, and remains relevant long after the first transaction. When clients stay, refer, and return, your revenue shifts from unpredictable bursts to a consistent flow. This is the difference between chasing income and cultivating it. The longer a client’s duration with your business, the greater the return on every ounce of effort you’ve invested in attracting them. Prioritizing lifetime value turns one-time wins into long-term growth, creating a business that thrives not because it’s always finding new clients, but because it’s always deepening the impact with the ones it already has.</p>
<p style="text-align: justify;"><span style="font-size: 14px;">If you are an entrepreneur struggling to make your first 6 figures in business, you should be in our group -it&#8217;s FREE. We have 3 pillars of value that make it better than some paid groups: 1) we actually come together to commune and build community for support, 2) we collaborate to make each other&#8217;s businesses better and make money together, AND 3) we have conversations beyond the articles that are transformational for your business growth!! Sign up at </span><a href="https://ShaCannon.info/group" style="font-size: 14px;">https://ShaCannon.info/group</a><span style="font-size: 14px;"> </span></p>
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<p>The post <a href="https://shacannon.com/data/">Key Data To Drive Your Small Business Revenue</a> appeared first on <a href="https://shacannon.com">Sha&#039;  Cannon</a>.</p>
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		<post-id xmlns="com-wordpress:feed-additions:1">5340</post-id>	</item>
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		<title>Dash For Cash: Dashboards For The Data You Need To Have</title>
		<link>https://shacannon.com/dashboard/</link>
		
		<dc:creator><![CDATA[shacannon]]></dc:creator>
		<pubDate>Tue, 14 May 2024 04:40:21 +0000</pubDate>
				<category><![CDATA[Business Management]]></category>
		<category><![CDATA[KPIs]]></category>
		<category><![CDATA[Strategy]]></category>
		<guid isPermaLink="false">https://shacannon.com/?p=4243</guid>

					<description><![CDATA[<p>The post <a href="https://shacannon.com/dashboard/">Dash For Cash: Dashboards For The Data You Need To Have</a> appeared first on <a href="https://shacannon.com">Sha&#039;  Cannon</a>.</p>
]]></description>
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				<div class="et_pb_text_inner"><p>Revenue is the real litmus test for the success of your small business. The biggest problem is that most entrepreneurs do not talk to the RIGHT people about the RIGHT things in the RIGHT places to get the RIGHT results!! This can be remedied with clarity regarding TOFU, MOFU, &amp; BOFU. And that clarity can be easily viewed in a highly visual way with dashboards that provide a comprehensive overview of key metrics for each phase. The collection of the right metrics allow entrepreneurs to make informed decisions and optimize their strategies based on where in the lead funnel a potential client happens to be. This is essential to sales conversion.</p>
<p><strong>TOFU.</strong> Top-of-funnel people are cold audiences that do not know you or your brand. Your job is to introduce you and your brand and invite them to engage with you.</p>
<p>The biggest mistake entrepreneurs make at this phase in the lead funnel is to try to sell to people when they don’t know you. Can it be done? Yes. But most success in doing so is from businesses either selling low-risk offers or early adopting trendy offers.</p>
<p>Your calls to action (CTAs) should only be things like read this, watch this, follow us, join my FREE community, take this quiz/assessment, download this, etc…</p>
<p>To keep up with TOFU value, your dashboard should include:</p>
<ul>
<li>Social Media following and engagement</li>
<li>Video views and engagement</li>
<li>FREE Community growth and engagement</li>
<li>Quiz/Assessment engagement</li>
<li>Download qualities</li>
<li>SEO traffic to your website</li>
</ul>
<p><strong>MOFU.</strong> Middle-of-funnel people are those now in awareness of you and your brand and have taken you up on an invitation to engage. Your job is to nurture them beyond the initial interaction so that they get to like, know, and trust you.</p>
<p>The biggest mistake entrepreneurs make at this phase in the lead funnel is failure to nurture but still try to sell the main offer to people when they don’t trust you yet. Can it be done? Yes. But most success in doing so is from businesses either selling low-risk offers, early adopting trendy offers, having highly compelling social proof/visibility in place, or having already sold affordable, lower-priced offers in the past.</p>
<p>Your CTAs should only be things like join us live, answer the question/take the poll, interact, collaborate, are you on this email list, watch this FREE training, buy this affordable offer, etc…</p>
<p>To keep up with MOFU value, your dashboard should include:</p>
<ul>
<li>Number of event registrations
<ul>
<li>Number of event attendees</li>
</ul>
</li>
<li>Question/Poll results</li>
<li>Number of Collaboration testimonials</li>
<li>Number on Email list
<ul>
<li>Email open rates</li>
</ul>
</li>
<li>Training views/downloads</li>
<li>Affordable offer sales</li>
<li>SEO traffic to blog posts</li>
<li>SEO traffic to other web pages</li>
</ul>
<p><strong>BOFU.</strong> Bottom-of-funnel people are those who have been nurtured by you enough to like, know, and trust you and may have even purchased an affordable offer from you in the past. Your job is to get them off the fence about your main offer by supporting them in making a buying decision: yes or no to the offer.</p>
<p>The biggest mistake entrepreneurs make at this phase in the lead funnel is the lack of a sales process that includes follow-up. Can sales still be made? Yes. But most success in doing so is from businesses that have already sold affordable, lower-priced offers in the past, who do extremely well with the initial sales pitch or had people who were going to buy anyway.</p>
<p>Your CTAs should only be things like join us live, answer the question/take the poll, interact, collaborate, are you on this email list, watch this FREE training, buy this affordable offer, etc…</p>
<p>To keep up with MOFU value, your dashboard should include:</p>
<ul>
<li>Lead management</li>
<li>Main offer deals won and lost</li>
<li>Main offer abandon cart/ follow-up sales</li>
<li>Main offer closing rate</li>
<li>Down-sell deals won and lost</li>
<li>Down-sell abandon cart/ follow-up sales</li>
<li>Down-sell closing rate</li>
<li>Upsell deals won and lost</li>
<li>Upsell abandon cart/ follow-up sales</li>
<li>Upsell closing rate</li>
</ul>
<p>You should be compiling access to an arsenal of:</p>
<ul>
<li>Sales page A/B testing results</li>
<li>Sales page heat map results</li>
<li>Inventory of titles and copy that convert</li>
<li>Urgency tactics that convert</li>
<li>Compelling Testimonials</li>
<li>UGC (user-generated content)</li>
</ul>
<p>Check out our Organic Marketing Workshop Replay featuring revolutionary Lead Funnel strategies for TOFU, MOFU, &amp; BOFU. <a href="https://shacannon.com/organic">ShaCannon.com/organic</a></p>
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<p>The post <a href="https://shacannon.com/dashboard/">Dash For Cash: Dashboards For The Data You Need To Have</a> appeared first on <a href="https://shacannon.com">Sha&#039;  Cannon</a>.</p>
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		<post-id xmlns="com-wordpress:feed-additions:1">4243</post-id>	</item>
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		<title>Identifying Good Leads From Your Small Business Email Marketing</title>
		<link>https://shacannon.com/score/</link>
		
		<dc:creator><![CDATA[shacannon]]></dc:creator>
		<pubDate>Mon, 12 Feb 2024 07:42:43 +0000</pubDate>
				<category><![CDATA[KPIs]]></category>
		<category><![CDATA[Marketing]]></category>
		<guid isPermaLink="false">https://shacannon.com/?p=4094</guid>

					<description><![CDATA[<p>The post <a href="https://shacannon.com/score/">Identifying Good Leads From Your Small Business Email Marketing</a> appeared first on <a href="https://shacannon.com">Sha&#039;  Cannon</a>.</p>
]]></description>
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				<div class="et_pb_text_inner"><p>Getting leads on your email list and nurturing them is just the beginning. How do you know who on your list remains cold, is now lukewarm with interest, or is red hot and ready to purchase? Well, you have to evaluate the quality of the leads. Tech Guru Laticia Austin of <a href="https://themobilesophisticate.com/">The Mobile Sophisticate</a> talks about lead scoring and how important it is to the <a href="https://www.leadlifecycleoffer.com/">lead lifecycle</a>. The shift I got from being introduced to the concept of qualifying leads is what made me do a deeper dive into just how powerful a strategy it is for email marketing. Understanding the significance of identifying leads more likely to purchase can revolutionize how small businesses engage with their audience. Let’s talk about 4 pivotal categories of scoring to streamline your email marketing efforts, ensuring your messages resonate with those most likely to convert.</p>
<p><strong>Email Engagement.</strong> The more a contact from your email list engages with your emails the higher their lead score should be. Here are some engagements to watch out for:</p>
<ul>
<li><em>Opens</em>: Assign points for each email opened, with higher weight for recent opens.</li>
<li><em>Clicks</em>: Score based on clicked links, more points for relevant clicks.</li>
<li><em>Forwards &amp; Shares</em>: Reward sharing valuable content within your audience.</li>
<li><em>Frequency of Email Interactions</em>: Score leads based on how frequently they interact with your emails. Regular interaction suggests higher engagement.</li>
<li><em>Length of Time Spent on Email</em>: Monitor how long a lead spends reading an email. A longer read time can indicate a warm lead.</li>
<li><em>Email Reading Depth</em>: Score based on the depth of email content viewed, differentiating between skimming and full reading.</li>
<li><em>Engagement with Personalized Content</em>: Assign higher points for engaging with content personalized to the lead’s interests or behavior.</li>
</ul>
<p><strong>Website Activity.</strong> How much traffic is going to your website from a contact following calls to action from your emails? Here are some website activities to watch out for:</p>
<ul>
<li><em>Visits to Specific Pages</em>: Track visits to product/service pages, higher score for deeper exploration.</li>
<li><em>Time Spent on Site</em>: Longer engagement indicates higher interest.</li>
<li><em>Interaction with Online Chat or Bots</em>: Points for engaging with customer service or sales bots.</li>
<li><em>Participation in Online Quizzes or Tools</em>: Engagement with interactive elements like quizzes or tools signals strong interest.</li>
<li><em>Account Creation or Login</em>: Assign points for creating an account or logging into an existing account.</li>
</ul>
<p><strong>Form Submissions.</strong> How many times are they signing up for the value that you offer? Here are some opt-in activities to watch out for:</p>
<ul>
<li><em>Lead Magnet Downloads</em>: Higher points for relevant magnet downloads.</li>
<li><em>Registration for Webinars or Events</em>: Shows active participation and intent.</li>
<li><em>Additional Information Provided</em>: Extra points for giving details beyond basic contact info.</li>
<li><em>Feedback Form Submission</em>: Reward points for submitting feedback through forms.</li>
<li><em>Update Preferences</em>: Points for updating email or communication preferences.</li>
</ul>
<p><strong>Email Interactions.</strong> Action is the name of the game and if a contact is taking multiple actions then they could be ripe for the sale. Here are some interactive things to watch out for:</p>
<ul>
<li><em>Replies to Specific Emails</em>: Shows engagement with your message and topic.</li>
<li><em>Book-a-Call Usage</em>: Indicates immediate interest and communication preference.</li>
<li><em>Engagement with Dynamic or Interactive Email Content</em>: Interactive elements within emails, like polls or sliders, indicate higher interest.</li>
<li><em>Subscription to Additional Email Lists or Topics</em>: Points for opting into more specific email lists or topics.</li>
</ul>
<p><span style="font-size: 14px; text-align: justify;">Needs support infusing these new strategies into your email marketing, let’s talk. It’s FREE. </span><a href="http://shacannon.info/talk" style="font-size: 14px; text-align: justify;">ShaCannon.info/talk</a></p>
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<p>The post <a href="https://shacannon.com/score/">Identifying Good Leads From Your Small Business Email Marketing</a> appeared first on <a href="https://shacannon.com">Sha&#039;  Cannon</a>.</p>
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